BusNews
Labour Day Public Holiday – 4th October 2021
Customers, please note that Monday 4th October 2021 is a Public Holiday in the ACT and NSW.
Please note there are no Transborder Express services operating that day.
We apologise for any inconvenience.
All Services Continue To Run During NSW COVID Lockdown
The NSW Government has today announced a seven day COVID-19 lockdown that will come into effect in all regional areas from 5pm tonight SATURDAY 14 AUGUST 2021.
Transborder Express will continue to operate to regular timetables and frequency at this time. School services will continue to run for those students of essential workers in the ACT and NSW regions.
We ask that people who use our services to:
- Wear a face mask at all times
- Do not travel if you are unwell
- Use the Service NSW Covid Safe APP to check-in on all buses
Please continue to monitor our social media pages and website for changes to these arrangements.
All Services Continue To Run During ACT COVID Lockdown
The ACT Government has today announced a seven day COVID-19 lockdown that came into effect in the ACT from 5pm tonight THURSDAY 12 AUGUST 2021.
Transborder Express will continue to operate to regular timetables and frequency at this time. School services will continue to run for those students of essential workers in the ACT.
We ask that people who use our services to:
- Wear a face mask at all times
- Do not travel if you are unwell
- Use the Service NSW Covid Safe APP to check-in on all buses
Please continue to monitor our social media pages and website for changes to these arrangements
CDC Drivers Pledge to Drive So Others Survive
ComfortDelGro Corporation Australia (CDC) bus drivers are pledging “to drive so others survive” to mark National Road Safety Week (NRSW), 16-23 May, 2021.
Employees from CDC’s operations across Regional NSW, ACT, Queensland, Northern Territory have bandied together, joining close to 40,000 Australians who have recited the pledge to date:
“I pledge to drive as if my loved ones are on the road ahead. I will remove all distractions and never use my mobile phone while driving. I will not put other people at risk by speeding, driving while tired or under the influence of alcohol/drugs. I will protect all vulnerable road users, especially those whose job places them in harm’s way, by slowing down and giving them the space they need to be safe.”
National Road Safety Week is an annual initiative from the Safer Australian Roads and Highways (SARAH) Group in partnership with road safety organisations and government to highlight the impact of road trauma and ways to reduce it.
In the last two years, more than 36,000 Australian drivers have made this pledge and SARAH President Peter Frazer, who founded the non-for-profit after his daughter’s death in 2012, hopes that many more will do so during this year’s campaign.
“Our ‘Drive So Others Survive!’ theme asks everyone on the road to monitor their own behaviours and ensure the safety of all people on the road ahead, especially vulnerable road users,” he said.
“So, we are asking the Australian community to step up and become ‘Road Safety Warriors’ who not only make the safety of others their priority but also their influence their family, friends and work colleagues to do the same”.
Peter thanked partners, supporters, and every organisation - like CDC - that gets behind the campaign because “like us, they recognise that everyone has a right to get home safe to their loved ones, every day, with no exceptions.”
“It is incredible to see such commitment to driving change to make our roads safe.”
ComfortDelGro Australia (CDC) Regional Australia Division Chief Executive Officer, Tony Hopkins said drivers and other employees across CDC’s vast regional operations will continue to make the pledge during National Road Safety Week.
“Employees from across our unique businesses in unique locations are taking the pledge, such as Qcity Transit and Transborder Express in southern NSW/ACT, Forest Coach Lines and Blanch’s Bus Company in northern NSW, CDC Gladstone and Sunshine Coast in Queensland, and Buslink NT teams in Darwin, Humpty Doo, Jabiru and Alice Springs.
“Many employees are going the extra mile by wearing yellow ribbons to show their support, and arranging barbecues and coffee mornings including guest speakers.
“Our Qcity Transit and Transborder Express team will be encouraging the community to ‘drive so others survive’, as part of Queanbeyan-Palerang Regional Council’s road safety pop-up stall at Riverside Plaza in Queanbeyan on Thursday 20 May (9am-1pm).
“Road safety is a crucial part of our industry – it is the number one priority within our company. I’m proud of the way our drivers are showing solidarity in communicating this important message.
“We encourage all road users to take heed of National Road Safety Week’s important messages of slow down, look for road signs, take notice of speed limits, and take extra care at dawn and dusk,” Mr Hopkins said.
This year’s National Road Safety Week coincides with, and forms part of, the United Nations Global Road Safety Week, running from 17 to 23 May 2021.
Easter and ANZAC Day Timetables 2021
Passengers, please note that from Good Friday (April 2nd) through to Easter Monday (April 5th), and on ANZAC Day (April 26th), NO services will operate.
Normal timetables will apply on all other days.
Transborder Express wish to advise that our office hours are 8:00am to 5:00pm Monday to Friday. Our office will be closed on Public Holidays.
We wish you a safe and Happy Easter.
New Bus Fares Commencing 1 January 2021
We would like to inform all of our customers that our fares will be changed from the 1 January 2021.
Below you will find the updated fare prices. If you have any further questions please contact TravellerInfo on 6299 3722.
We apologise for any inconvenience and we thank you for your understanding.
Transborder Route Services
| ONE WAY | DAILY | |||
|---|---|---|---|---|
| Full Fare | Concession | Full Fare | Concession | |
| Yass to Murrumbateman Village | $4.20 | $2.10 | $10.00 | $5.00 |
| Yass to Hall | $5.90 | $2.90 | $10.00 | $5.00 |
| Yass to Civic/Woden | $5.90 | $2.90 | $10.00 | $5.00 |
| Yass to Queanbeyan | $5.90 | $2.90 | $10.00 | $5.00 |
| Murrumbateman to Hall | $4.20 | $2.10 | $10.00 | $5.00 |
| Murrumbateman to Civic/Woden | $4.50 | $2.20 | $10.00 | $5.00 |
| Murrumbateman to Queanbeyan | $5.90 | $2.90 | $10.00 | $5.00 |
| Hall Region to Civic | $4.20 | $2.10 | $10.00 | $5.00 |
Transborder Section Fares
| ONE WAY | DAILY | |||
|---|---|---|---|---|
| Full Fare | Concession | Full Fare | Concession | |
| Section 1 to 2 | $2.30 | $1.10 | $5.00 | $2.50 |
| Section 3 to 6 | $3.30 | $1.60 | $5.00 | $2.50 |
| Section 7 to 15 | $4.20 | $2.10 | $10.00 | $5.00 |
| Section 16 to 25 | $4.50 | $2.20 | $10.00 | $5.00 |
| Section 26 to 37 | $5.90 | $2.90 | $10.00 | $5.00 |
| Section 38 to 56 | $7.50 | $3.70 | $20.00 | $10.00 |
| Section 57 to 75 | $10.00 | $5.00 | $20.00 | $10.00 |
| Section 76 to 100 | $15.00 | $7.50 | $30.00 | $15.00 |
| Section 105 to 125 | $20.00 | $10.00 | $30.00 | $15.00 |
| Section 126 plus | $25.00 | $12.50 | $30.00 | $15.00 |
SSTS
| ONE WAY | |
|---|---|
| Full Fare | |
| Local - QBN < > Jerra | $1.60 |
| Urban - QBN < > Canberra | $2.10 |
| Country | $2.90 |
*** When Oaks Estate residents board in QBN to travel to Civic and show proof of residence
Daily ticket is available for daily travel within the appropriate travel band
Fares authorised by Transport for NSW
Christmas Holiday Timetables 2020/2021
Customers, please note that from Christmas Day through to January 4 service times will vary on existing Transborder Express Services.
Please view timetables for Transborder below
| Reduced services: | 6:40am departure to Canberra |
| (Only these services will operate) | 5:08pm departure to Yass |
Normal services will resume from Monday 4 January 2021.
Changes to Woden Hospital Services from Monday 25 May 2020
Passengers, please note that from Monday 25 May 2020, the Route 831, Route 842 and NSW TrainLink services will no longer operate via Hospital Rd at the Canberra Hospital due to road works.
Please refer to the map below for where to catch the bus at alternative bus stops in the area. We apologise for any inconvenience this change causes to your journey.
Bus Service changes over the Easter Weekend
Passengers, please note that from Good Friday (April 10th) through to Easter Monday (April 13th), and on ANZAC Day (April 25th), NO services will operate.
We wish you a safe and Happy Easter.
Stay safe and use TBX SmartCard
SmartCard is the smartest way to travel on Qcity Transit and Transborder bus services. Please help us reduce the need to handle cash as we respond to #coronavirus over the coming months.
For a limited time we have also removed the $11 sign up fee. You can sign up for FREE by clicking here and once received we will post out your SmartCard to your nominated address.
A Message from ComfortDelGro Corporation (CDC) Australia CEO
At ComfortDelGro Corporation (CDC) Australia, we care for our people and customers. Our priority is the safety of passengers and employees, especially those on the front-line.
As an operator in a regulated transport industry, we will continue to coordinate closely with government authorities and are taking action around COVID-19 in line with their recommendation and regulation.
For your peace of mind, we have also introduced a number of measures:
Protecting our people
- Restrictions on travel.
- Postponement of large-scale events.
- Remote working solutions including online technology for meetings and daily operations.
- Access to hand sanitisers.
- Training on social distancing, hygiene practices and other precautionary measures.
- CDC has established a national COVID-19 24×7 assistance hotline for all staff, whereby they can access medical advice around COVID-19.
Customers
- We are working in partnership with government to provide public transport services for as long as it is safe and logistically possible to do so.
- Our drivers have been educated to maintain good hygiene standards including practicing regular hand sanitising.
- Our vehicles are being cleaned and sanitized more regularly with daily internal clean.
- Where practicable, implementing social distancing measures on board our buses.
We have not had any incident relating to COVID-19 and for that we are very thankful, but we wish to assure you that we have response plans ready.
We thank you for your continued support and look forward to linking people to places and communities even in these challenging times.
Yours sincerely,
Nicholas Yap
CEO, ComfortDelGro Australia
New Bus Fares 2020
Commencing Wednesday, 1 January 2020 fares will be increased on all Qcity Transit and Transborder services. For further information please contact TravellerInfo on 6299 3722 or visit our websites qcitytransit.com.au and transborder.com.au
Transborder Route Services
| ONE WAY | DAILY | |||
|---|---|---|---|---|
| Full Fare | Concession | Full Fare | Concession | |
| Yass to Murrumbateman Village | $5.10 | $2.50 | $12.60 | $6.30 |
| Yass to Hall | $10.10 | $5.00 | $22.60 | $11.30 |
| Yass to Civic/Woden | $10.10 | $5.00 | $22.60 | $11.30 |
| Yass to Queanbeyan | $10.10 | $5.00 | $22.60 | $11.30 |
| Murrumbateman to Hall | $5.10 | $2.50 | $12.60 | $6.30 |
| Murrumbateman to Civic/Woden | $7.60 | $3.80 | $17.60 | $8.80 |
| Murrumbateman to Queanbeyan | $10.10 | $5.00 | $22.60 | $11.30 |
| Hall Region to Civic | $5.10 | $2.50 | $12.60 | $6.30 |
Daily ticket is available for daily travel within the appropriate travel band
TBX Section Fares
| ONE WAY | DAILY | |||
|---|---|---|---|---|
| Full Fare | Concession | Full Fare | Concession | |
| Section 1 to 2 | $2.40 | $1.20 | $7.20 | $3.60 |
| Section 3 to 6 | $3.60 | $1.80 | $9.60 | $4.80 |
| Section 7 to 15 | $5.10 | $2.50 | $12.60 | $6.30 |
| Section 16 to 25 | $7.60 | $3.80 | $17.60 | $8.80 |
| Section 26 to 37 | $10.10 | $5.00 | $22.60 | $11.30 |
| Section 38 to 56 | $15.10 | $7.50 | $32.60 | $16.30 |
| Section 57 to 75 | $21.90 | $10.90 | $46.20 | $23.10 |
| Section 76 to 100 | $30.70 | $15.30 | $63.80 | $31.90 |
| Section 105 to 125 | $40.70 | $20.30 | $83.80 | $41.90 |
| Section 126 plus | $50.60 | $25.30 | $103.60 | $51.80 |
SSTS
| ONE WAY | |
|---|---|
| Full Fare | |
| Local - QBN < > Jerra | $1.80 |
| Urban - QBN < > Canberra | $2.50 |
| Country | $5.00 |
Fares authorised by Transport for NSW
Christmas Holiday Timetables 2019/2020
Customers, please note that from Christmas Day through to January 2 service times will vary on existing Transborder Express Services.
Please view timetables for Transborder by visiting the timetable section of www.transborder.com.au
From December 24 2019 to January 2 2020.
| DATE | HOLIDAY | TIMETABLE |
| Tuesday Dec 24 | Christmas Eve | Normal timetable |
| Wednesday Dec 25 | Christmas Day | No Service |
| Thursday Dec 26 | Boxing Day | No Service |
| Friday Dec 27 | Reduced Service (see below) | |
| Monday Dec 30 | Reduced Service (see below) | |
| Tuesday Dec 31 | Reduced Service (see below) | |
| Wednesday Jan 1 | New Years Day | No Service |
Reduced services:
(Only these services will operate)
6:40am departure to Canberra
5:08pm departure to Yass
Normal services will resume from Thursday 2 January 2020.
Changes to Kookaburra school bus service
Qcity Transit wishes to advise customers of changes to the Kookaburra school bus service commencing from Monday 14th October, 2019.
As of Monday 14th October 2019, The Kookaburra school service will no longer pick students up from Merryville Drive in Murrumbateman in the mornings, but will instead travel through Murrumbateman via McIntosh Circuit. This decision has been made in an effort to reduce overall travel time for students, and ensure that the service arrival times at the schools are maintained.
Please note: This is a change to the morning services only
| Time | Pick-up Location |
|---|---|
| 7:05 am | Yass Depot (Rossi Street) |
| 7:08 am | Yass Interchange (Lead Street) |
| 7:24 am | Murrumbateman Village |
| 7:30 am | Murrumbateman Winery |
| 7:40 am | Barton Highway before Briarwood Lane |
| 7:43 am | Barton Highway at Spring Range Rd |
| 8:27 am | Canberra Girls Grammar (Junior Campus) |
| 8:30 am | Canberra Girls Grammar (Senior Campus) |
| 8:34 am | Canberra Grammar (Junior Campus) |
| 8:35 am | Canberra Grammar (Senior Campus) |
| 8:41 am | St Edmund's College/St Clare's College |
If you require further information please do not hesitate to contact our SSTS team on 6299 3722.
Bus stop temporary closure – Northbourne Avenue
From Monday 26 August until Friday 11 October 2019, the bus stop on Northbourne Avenue at Dickson Interchange (towards Canberra Civic and Woden) will be closed due to building works.
Route 842 will instead set down passengers at the next bus stop on Northbourne Avenue, opposite Murdoch Street.
Hospital Rd, Canberra Hospital re-opened
Hospital Road at Canberra Hospital, Garran has now been opened for customer pick-up and drop-offs for all services.
Minor changes to Route 842 from 3 June 2019
Customers, please note the following changes to Route 842 from Monday, 3 June 2019:
| ROUTE | CHANGE |
| 842 | departing Yass at 06:40 will now arrive at Canberra City at 07:51 (5 minutes later than previously) and subsequently arrive Woden 08:15 and Canberra Hospital 08:20 |
At Canberra Hospital, all Route 842 services will set down and pick up customers inside the campus on Hospital Road, instead of outside on Yamba Drive.
Download the revised Route 842 timetable.
Changes to City Bus Interchange commencing Monday 29 April 2019
Passengers, please note that from Monday 29 April 2019, the Routes 842 and 843 will depart from Platform 5 (Mort Street).
This change is a result of Transport Canberra’s new bus interchange platform arrangements for network 2019.
No services on Australia Day, Monday 28 Jan 2019
Customers, please note that due to the Australia Day public holiday on Monday 28 January 2019, there will be no Transborder Express services operating.
Please view timetables for Transborder by visiting the timetable section of www.transborder.com.au
Christmas Holiday Timetables 2018/2019
Customers, please note that from Christmas Day through to January 2 service times will vary on existing Transborder Express Services.
From December 24 2018 to January 2 2019.
| DATE | HOLIDAY | TIMETABLE |
| Monday 24th December | Christmas Eve | Normal timetable |
| Tuesday 25th December | Christmas Day | No Service |
| Wednesday 26th December | Boxing Day | No Service |
| Thursday 27th December | Reduced Service (see below) | |
| Friday 28th December | Reduced Service (see below) | |
| Monday 31st December | Reduced Service (see below) | |
| Tuesday 1st January | New Years Day | No Service |
Reduced services:
(Only these services will operate)
6:40am departure to Canberra
5:08pm departure to Yass
Normal services will resume from Wednesday 2 January 2019.
School Route Number & Name Changes from Monday 3 September 2018
All School route numbers and names will be effective from Monday 3rd September 2018.
The new numbers will ensure that school buses are easily identifiable. All new school bus numbers will start with a capital 'S' and be followed by a new 3 digit bus number, e.g. S100.
You can access further information in the following ways:
- View the Schedule of School Route Service Changes.
- Contact us by calling (02) 6299 3722 or contact us online to submit your enquiry.
- Ask for the Schedule of School Route Service Changes from your school office.
- Contact Transport for NSW directly on 131500.
Platform change for Route 981 at Woden Bus Station
From Monday 2nd July 2018, due to construction at the Woden Bus Station, Route 831 will now depart from Platform 3 until further notice. We apologise for any inconvenience.
Bus Route Number & Name Changes from Monday 3 September 2018
All regular route numbers and names will be updated effective from Monday 3rd September 2018.
The new numbers will ensure that regular buses are easily identifiable. All new regular bus numbers will consist of 3 digits, e.g. 101.
You can access further information in the following ways:
- View the Schedule of Bus Route Service Changes below.
- Contact us by calling (02) 6299 3722 or contact us online to submit your enquiry.
- Contact Transport for NSW directly on 131500.
Schedule of Regular Route Service Changes
Qcity Transit & Transborder Express - New Bus Route Numbers & Names
| Old Route Number | New Route Number | New Route Name |
| 830 | 830 | Canberra City Centre to Queanbeyan Interchange via Manuka & Kingston |
| 831 | 831 | Queanbeyan Interchange to Woden Interchange via Fyshwick & Canberra Hospital |
| 832 | 832 | Queanbeyan Interchange to Queanbeyan East |
| 833 | 833X | Queanbeyan Interchange to Canberra City Centre (Express Service) |
| 834 | 834 | Queanbeyan Interchange to Brindabella Business Park via Airport Precinct, Fyshwick & Majura Park (Loop Service) |
| 835 | 835 | Queanbeyan Interchange to Jerrabomberra via Letchworth |
| 836 | 836 | Queanbeyan Interchange to Jerrabomberra via Jerrabomberra North Tce |
| 835/6 | - | Combined with routes 835 and 836 |
| 837 | 837 | Queanbeyan Interchange to Googong via Karabar Cooma St |
| 838 | 838 | Queanbeyan Interchange to Oaks Estate via Queanbeyan Station & Queanbeyan Hospital (Loop Service) |
| 839 | 839 | Queanbeyan Interchange to Karabar via Barracks Flat (Loop Service) |
| 840 | D840 | On Demand Queanbeyan |
| 850 | D841 | On Demand Queanbeyan Interchange to Bungendore |
| 850 | 844 | Queanbeyan Interchange to Bungendore Elmslea Dr |
| 981 | 842 | Yass Orion St to Canberra City Centre via Woden Interchange & Canberra Hospital |
| 982 | 843 | Yass Rossi St to Canberra City Centre via Belconnen & Calvary Hospital |
Easter and ANZAC Day Timetables 2018
Passengers, please note that from Good Friday (March 30) through to Easter Monday (April 2), and on ANZAC Day (April 25), there will be temporary changes to existing Transborder services.
| DATE | HOLIDAY | TIMETABLE |
| Friday 30th March | Good Friday | No service |
| Saturday 31st March | Easter Saturday | No service |
| Sunday 1st April | Easter Sunday | No service |
| Monday 2nd April | Easter Monday | No service |
| Wednesday 25th April | Anzac Day | No service |
Normal timetables will apply on all other days.
Transborder wish to advise that our office hours are 8:00am to 5:00pm Monday to Friday. Our office will be closed on Public Holidays.
We wish all our passengers and Happy and Safe Easter period.
