Transborder Express is notable for several achievements. The business is:
- one of the oldest passenger transport businesses in the Canberra Region
- the most experienced rail feeder coach operator in Southern New South Wales
- the most experienced private sector school bus operator in the Canberra Region.
The Williams families of Yass and Canberra, owners of Transborder Express and its predecessors, Yass - Canberra Passenger and Freight Service and Yass-Canberra Coaches, have had over 50 years operating buses and coaches which connect with long distance trains.
The NSW TrainLink Coach Connection
Transborder Express operates the Eden and Bombala NSW TrainLink Coach services for NSW Trains through the Jolimont Coach Terminal in Canberra City.
Two Volvo B12B wheelchair accessible coaches with Autobus bodies were placed into service in 2003 on the then CountryLink contract services, the first such coaches operating into Canberra.
Transborder Express is also a supplier of coaches to NSW TrainLink for school coach services throughout Southern NSW and in emergency situations. Up to 12 coaches have been supplied to NSW TrainLink on a single day: five on regular scheduled services and seven on school services.
Yass - Canberra and Snowy Mountains services
Nowadays, Transborder provides a wide variety of services in addition to supplying services to NSW TrainLink. The Company provides eight services a day on a commuter and shopper service between Yass and Canberra.
School Bus services
With over 30 years direct experience in operating school buses, Transborder Express is the most competent private sector school bus operator in the Canberra Region. Contracts are held with Transport for NSW, the Transport Canberra and City Services and the ACT Department of Education, Youth and Family Services. In excess of 50 schools are serviced in Canberra, Hall and Yass.
School buses operate from:
- Yass and Murrumbateman to Hall and Canberra
- Murrumbateman to Yass
- Wallaroo to Hall and Canberra
A large charter coach operation is conducted in the Canberra Region. The average fleet age of Transborder Express 5 Star Coaches is 3 with 3 New Mercedes-Benz Coaches purchased in 2007 and another 2 new Mercedes-Benz Coaches in 2008. All 5 star coaches have seatbelts fitted as original equipment for passenger safety.
Transborder Express Pty Ltd achieved accreditation with the predecessor of Transport for NSW in February 1992, soon after bus and coach operator accreditation was introduced in that state - the first such legislation in Australia:
- Long Distance, Tourist, Charter and Regular Services 9366
The ACT Department of Urban Services introduced Bus Accreditation in the Territory in 2002 and Transborder Express achieved ACT Bus Accreditation Certificate ACTBS004TC/RR on 25 October 2002.